Terms & Conditions

1. Who we are

Klea is operated from Lebanon. “Klea”, “we” and “us” mean the business that runs Klea and its owner. Klea is built and maintained for the owner by independent developers; they provide that service to the owner only and are not a party to your agreement with Klea.

2. Who can use Klea

You must be at least 18 and able to enter into a binding agreement, and you confirm this when you create your account. You must give accurate information and keep it up to date. We may close an account we learn belongs to someone younger.

3. Your account

• Keep your password private. You are responsible for everything done with your account.
• Accounts are personal: don’t share, sell or transfer yours, or let anyone else use it.
• Tell us straight away if you think someone else has used your account.

4. Membership and access

• Creating an account does not give you access. Every new member waits until an admin lets them in, and admins may accept or decline any request at their sole discretion. If a request is declined, the account is deleted and the same email can sign up again after 7 days, or sooner through a new invite from an admin.
• Admins place each member in a category — for example Course members (including courses), App members (not including courses) or 1-on-1 privates (including courses) — and give access for a set period, until a date they choose, or until further notice.
• When your access period ends, your account is locked until access is given again. Admins may also change your category or period, or lock your account, at any time. A new category can change which courses you can open, straight away.
• Access is a permission we give, not a right. Nothing in Klea promises that access will be renewed or continue.
• While your account is locked you cannot use Klea or see your content in it. You can still log out or delete your account.

5. Paid plans and no refunds

• Klea may introduce paid plans or subscriptions. The price, what it includes and how often you are charged will be shown before you pay.
• Subscriptions renew automatically until you cancel. You can cancel at any time; access continues until the end of the period you paid for and is not charged again.
• All payments are final and non-refundable. This includes partly used periods, unused access, courses already opened, accounts locked or closed for breaking these terms, and changes you decide to make. No refunds or credits are given, except where the law that applies to you requires it.
• Purchases made through the App Store or Google Play are also subject to Apple’s or Google’s own terms; any refund they choose to give under their own policies is their decision, not ours.
• We may change prices for future periods; we will tell you before a change applies to you.
• Prices may not include taxes, which you pay where they apply.

6. Courses and our content

• Courses, lessons, templates, toolkit material and everything else Klea provides belong to Klea or its licensors.
• You may use them for your own personal learning and business while you have access. You may not copy, record, download, share, resell, publish or teach them to others, or use them to build a competing product.
• Course access ends when your access ends or your category changes. An admin may also close a course for you, and open it again; you are told either way.
• An admin may also open a course to you for a period they choose — a number of days, weeks, months or years, until a set date, or until further notice — and may change, extend or end it. You are told when it starts, a few days before it ends, and when it ends; then the course locks again.
• Course videos are for you alone. Don’t share video links, your account or your access with anyone. Each video shows the name of the member watching it, and the Klea app hides videos while the screen is being recorded.
• If course material is copied, recorded or shared, it can be traced to the account it came from, and we may lock or close that account without a refund.
• Admins may change, move or remove courses and lessons, including deleting them for good.

7. Your content

• You keep ownership of what you create and upload.
• You give Klea permission to store, display, back up and process it as needed to run Klea — including showing it to the people it is shared with and to admins as described in the Privacy Policy.
• You are responsible for your content and confirm you have the right to share it. Don’t upload anything illegal, harmful or that belongs to someone else without permission.
• Files must be of the kinds and sizes Klea accepts, and photos are resized when uploaded. Don’t try to get around these limits or the limits on how much can be sent in a short time.

8. Acceptable use

You agree not to:

• break the law, or harass, threaten, impersonate or harm anyone;
• post spam, scams, malware, or sexual or hateful content;
• try to get around access rules, locks, categories or paid features, or use another person’s account;
• copy, scrape or collect other members’ information;
• probe, attack, overload, reverse engineer or interfere with Klea or its security;
• use Klea to advertise or sell to members without the owner’s permission.

9. Suspension and closing accounts

We may remove content, lock, suspend or delete any account at any time if we believe these terms have been broken, to protect Klea or its members, or if we are required to by law. You can delete your account at any time in Settings. No refund is due when an account is locked, suspended or closed.

10. The service

• Klea is provided “as is” and “as available”. We work to keep it running, but we don’t promise it will always be available, error-free or secure, or that content will never be lost — keep your own copies of anything important.
• We may change, add or remove features, or stop offering Klea, at any time.
• Some features rely on other companies (for example Google Calendar, app stores, email and hosting providers); their terms also apply and we are not responsible for them.
• Courses, coaching and community content are for education and information. They are not professional, legal, financial or other advice, and no particular result is promised.

11. Limits on our liability

• To the fullest extent the law allows, Klea, its owner, admins, developers and service providers are not liable for any indirect, incidental, special or consequential loss, or for lost profits, revenue, business, data or reputation, arising from your use of Klea.
• To the fullest extent the law allows, our total liability for any claim is limited to the amount you paid Klea in the three months before the claim, or USD 50 if you paid nothing.
• Nothing in these terms limits liability that cannot be limited by law.

12. Indemnity

You agree to defend and compensate Klea, its owner, admins and developers for any claims, losses and costs (including reasonable legal fees) arising from your content, your use of Klea, or your breach of these terms.

13. Law and disputes

These terms are governed by the laws of Lebanon. Any dispute will be handled by the courts of Beirut, Lebanon, unless the law where you live requires otherwise. Before starting any claim, please contact us so we can try to resolve it.

14. Changes to these terms

We may update these terms. If the changes are significant we will tell you in Klea. Continuing to use Klea after an update means you accept the new terms.

15. General

If any part of these terms can’t be enforced, the rest still applies. If we don’t enforce a right straight away, we haven’t given it up. You may not transfer these terms; we may transfer them to a new owner of Klea. These terms and the Privacy Policy are the whole agreement between you and Klea about using it.

16. Contact

Klea, Lebanon — our contact email (listed here before launch).